1. Membership Cancellation by Mqure
1.1. Mqure reserves the right to refuse a membership of a user wishing to use the mqure
app or services.
1.2. Mqure reserves the right to cancel/suspend the membership of a registered user of the
mqure app or services.
1.3. Mqure reserves the right to refuse a new or renewing membership.
1.4. In the case of registered users, these registrants will be offered a refund as per the
mqure refund policy.
2. Membership Cancellation by Participant
2.1. In the event of non-use of services:
2.1.1. Registrants may cancel their membership at any time of the service, however
for refund a request must be made as directions specified.
2.1.2. Registrants who have not utilised the service may be eligible to receive a full
refund within 30 days of registering. Cancellations received after the deadline
will not be eligible for refund.
2.1.3. A 20% cancellation charge for national or 25% cancellation charge for
international will be levied on your choice of package.
2.2. In the event of use of services:
2.2.1. The remaining balance of the package will be refunded with a 10%
3. All benefits and incentives (please specify the benefits and incentives) received by
registrant will be revoked.
4. Cancellations will be accepted via registered e-mail of the payee, addressed to
firstname.lastname@example.org. The cancellation mail must be communicated on or before the date of
expiry of the deadline i.e. the 11:59 pm of the 30 th day including the day of signup. The
request for refund may be made in the same email.
5. Failure to comply with these requirements will result in refund request not being
6. All refund requests must be made by the credit card holder/payee via the registered
7. Refunds will be credited back to the original credit card used for payment.
8. These above policies apply to all Mqure memberships.
9. Service Cancellation by Mqure
9.1. Mqure reserves the right to cancel a service due to unforeseen technical problems
like poor network, blocking of services by local telecom operators, country/state
rules etc.or other circumstances which would make the service non-viable.
9.2. Cancellation due to service issues will be communicated to the registrant and
payee/credit card holder via registered email address.
9.3. If Mqure cancels a service, registrants will be offered a full refund minus the usage
of service and service fee.
9.4. Should circumstances arise that result in the postponement of a service, Mqure has
the right to�either�issue a full refund or transfer registration to the same service at the
new, future date.
10.1. Shipping and handling charges are non-refundable.
10.2. Returns must be authorized by MQURE within 30 days of the invoice date.
Within thirty (30) days of purchase, we will replace, substitute or repair, at our sole
discretion, any MQURE product that is deemed defective.
10.3. Products provided/sold by MQURE partners and affinity programs are subject
to the return policy of the partner company/program.
10.4. Products which are software or downloadable from any MQURE website or
provided media (CD ROM, Memory Drives, etc) are non-refundable.