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For those with non android or apple phones, after registering on website www.mqure.com please dial +6531631294 (for international) and +918039510317 (for Indian) and enter doctor code to connect to doctor.
Mqure Health Private ltd Cancellation Policy

1. Membership Cancellation by Mqure
  1.1. Mqure reserves the right to refuse a membership of a user wishing to use the mqure app or services.
  1.2. Mqure reserves the right to cancel/suspend the membership of a registered user of the mqure app or services.
  1.3. Mqure reserves the right to refuse a new or renewing membership.
  1.4. In the case of registered users, these registrants will be offered a refund as per the mqure refund policy.

� 2. Membership Cancellation by Participant
      2.1. In the event of non-use of services:
      2.1.1. Registrants may cancel their membership at any time of the service, however for refund a request must be made as directions specified.
      2.1.2. Registrants who have not utilised the service may be eligible to receive a full refund within 30 days of registering. Cancellations received after the deadline will not be eligible for refund.
      2.1.3. A 20% cancellation charge for national or 25% cancellation charge for international will be levied on your choice of package.
      2.2. In the event of use of services:
      2.2.1. The remaining balance of the package will be refunded with a 10% cancellation fee.

3. All benefits and incentives (please specify the benefits and incentives) received by registrant will be revoked.

4. Cancellations will be accepted via registered e-mail of the payee, addressed to info@mqure.com. The cancellation mail must be communicated on or before the date of expiry of the deadline i.e. the 11:59 pm of the 30 th day including the day of signup. The request for refund may be made in the same email.

5. Failure to comply with these requirements will result in refund request not being accepted.

6. All refund requests must be made by the credit card holder/payee via the registered email address.

Refund/Cancellation Request Mail:

Email Addressed to: info@mqure.com Subject: Refund of (membership no.) Email Body: Registrant Name: Payee/credit card holder name: Membership number: Transaction Details: Package:



7. Refunds will be credited back to the original credit card used for payment.

8. These above policies apply to all Mqure memberships.

9. Service Cancellation by Mqure

      9.1. Mqure reserves the right to cancel a service due to unforeseen technical problems like poor network, blocking of services by local telecom operators, country/state rules etc.or other circumstances which would make the service non-viable.

      9.2. Cancellation due to service issues will be communicated to the registrant and payee/credit card holder via registered email address.

      9.3. If Mqure cancels a service, registrants will be offered a full refund minus the usage of service and service fee.

      9.4. Should circumstances arise that result in the postponement of a service, Mqure has the right to�either�issue a full refund or transfer registration to the same service at the new, future date.

� 10. Miscellaneous:

      10.1. Shipping and handling charges are non-refundable.
      10.2. Returns must be authorized by MQURE within 30 days of the invoice date. Within thirty (30) days of purchase, we will replace, substitute or repair, at our sole discretion, any MQURE product that is deemed defective.
      10.3. Products provided/sold by MQURE partners and affinity programs are subject to the return policy of the partner company/program.
      10.4. Products which are software or downloadable from any MQURE website or provided media (CD ROM, Memory Drives, etc) are non-refundable.